RoamSmart respects your privacy. This Privacy Policy explains how information is collected, used, and protected when you use RoamSmartTravel.com ("RoamSmart," "we," "our," or "the Service").
Information We Collect
When you create an account or use RoamSmart, we may collect information you provide, including your name, email address, travel budget, travel dates, destination interests, group size, traveler preferences, saved trips, and other information you choose to provide.
We may also automatically collect information about how you use RoamSmart, including pages viewed, destinations searched, features used, itineraries generated, trips saved or shared, upgrade activity, session information, device and browser information, IP address, and general location derived from your IP address.
When you purchase a paid service, payment information is processed by our payment provider. RoamSmart does not intend to store your full payment-card information.
How We Use Information
We may use information to:
- Create and secure your account;
- Provide destination matches, travel estimates, recommendations, and itineraries;
- Save your trips and preferences;
- Operate and improve RoamSmart;
- Understand which features users find valuable;
- Measure engagement, retention, and free-to-paid conversion;
- Develop new features and evaluate future products, including a potential mobile app;
- Process purchases and subscriptions;
- Communicate about your account and Service;
- Prevent fraud and protect our systems; and
- Meet applicable legal obligations.
We may use aggregated or de-identified information for product and business analysis.
Sharing Information
We may provide information to service providers that help us operate RoamSmart, including hosting, analytics, authentication, email, payment, security, and technology providers. We may also disclose information when reasonably necessary to comply with law, protect our users or Service, investigate fraud or security incidents, or complete a business transaction such as a merger or acquisition.
RoamSmart does not sell personal information for money.
If our future use of advertising, analytics, or other technology creates additional privacy rights under applicable law, we will update our disclosures and provide required choices.
Cookies
We may use essential cookies for login, security, preferences, and website functionality. We may also use optional analytics technologies to understand how RoamSmart is used.
Where consent is required, users will be offered choices such as:
Accept All | Reject Non-Essential | Manage Preferences
Your Choices
Depending on applicable law, you may request access to, correction of, or deletion of personal information associated with you.
Submit privacy or deletion requests to:
We may reasonably verify your identity before fulfilling certain requests.
Data Retention
We retain information for as long as reasonably necessary to provide RoamSmart and fulfill legitimate business and legal purposes. Following a valid deletion request, information will be deleted or de-identified as reasonably appropriate, except when retention is required or reasonably necessary for legal, tax, security, fraud-prevention, or dispute purposes.
Marketing
Optional marketing communications are separate from necessary account and transactional communications. You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the message.
Children's Privacy
RoamSmart is not directed to children under 16, and we do not knowingly intend to collect their personal information.
Security
We use reasonable administrative and technical safeguards designed to protect information. However, no online system can guarantee absolute security.
Changes
We may update this Privacy Policy as RoamSmart evolves. Material changes will be communicated when required by applicable law.
Contact
Privacy questions and requests: